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GOLD COAST SALON ADHERES TO A 48 HOUR CANCELLATION POLICY
Your appointments are very important to Gold Coast Salon, they’re reserved especially for you. We understand that sometimes schedule adjustments are necessary; therefore, we respectfully request 48 hours notice for cancellations. We require a valid credit card on file for purposes of guaranteeing your reservation. Please be sure to provide us with updated emails and phone numbers. If you cancel or modify your appointment with less than 48 hours notice it is considered a “Late Cancellation” and will result in a charge of 50% of the scheduled service(s). If you running late, and a modification of your appointment is required, the same rules mentioned above will apply! Appointments that are booked within the 48 hour period are still subject to the cancellation policy. If you don’t show or cancel within 24 hours of the scheduled appointment, you will be charged 100% of the service price. We require a 50% deposit for all hair extensions and a $100 deposit for all services that are long including BALAYAGE HIGHLIGHTS, FOIL HIGHLIGHTS, KERATIN and more. The deposit will be applied towards your services on the day of your appointment. This deposit is non-refundable in the event of a cancellation or reschedule within the requested 48-hour time frame. We make every effort to remind you of your reservation prior to your scheduled date. As a courtesy, we will send you to confirm you appointment via both, email and text 48 hours in advance of the appointment. By doing so, you are agreeing and accepting the above terms. Please, respond to confirm your appointment! Additionally, a reminder text will be sent to you 24 hours in advance.
We recognize the time of our guests and ours is valuable and have implemented this policy for this reason.
Please, click here to learn more about the salon policies.